Features & Pricing Matrix
NanoLog is designed to scale with your product's growth. We offer transparent, predictable plans starting from our Free Tier up to Enterprise setups.
Here is the exact feature breakdown of what is enabled on each plan, along with information on how widget tabs are configured.
The Unified Widget Tabs
The NanoLog widget operates as a single, lightweight client script loader. Inside the widget, product updates, public roadmaps, and customer feedback are grouped into separate tabs:
- Changelog: Display product announcements and bug fixes.
- Roadmap: Share what features are planned, in-progress, or released, and collect votes.
- Feedback: Collect bug reports, general reviews, and user ideas.
[!IMPORTANT] Plan Restrictions & Defaults
- Changelog is the default widget tab and is available on all tiers (including Free).
- Roadmap and Feedback tabs are disabled by default on the Free tier and require upgrading to a paid subscription (Starter, Pro, Scale, or Enterprise) to be toggled on.
- You can toggle individual tabs on or off in your Project Settings inside the NanoLog dashboard.
Detailed Capabilities Matrix
| Feature Dimension | Free ($0/mo) | Starter ($19/mo) | Pro ($49/mo) | Scale ($149/mo) | Enterprise |
|---|---|---|---|---|---|
| Monthly Tracked Users (MTUs) | 1,000 | 3,000 | 10,000 | 50,000 | Unlimited |
| Changelog Announcements | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes |
| Feature Spotlights & In-App Tours | — | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes |
| Roadmap Tab & Upvoting | — | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes |
| Feedback Collection Tab | — | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes |
| Remove NanoLog Branding | — | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes |
| Post Tags, Search & Kanban Roadmap | — | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes |
| Advanced Segmentation Rules | — | — | ✓ Yes | ✓ Yes | ✓ Yes |
| Advanced Consolidated Analytics | — | — | — | ✓ Yes | ✓ Yes |
| Custom CSS Injections | — | — | — | ✓ Yes | ✓ Yes |
| Custom SVG Trigger Icons | — | — | — | ✓ Yes | ✓ Yes |
| White Labeling & Custom Domains | — | — | — | ✓ Yes | ✓ Yes |
| Screenshot Feedback with Automatic PII Redaction | — | — | — | ✓ Yes | ✓ Yes |
Plan Tiers Breakdown
1. Free Tier ($0/mo)
- Best For: Side projects, open source, and early MVPs.
- What's Included: Mount our isolated web component widget to announce release updates to up to 1,000 monthly active users. Renders with "Powered by NanoLog" branding.
2. Starter Tier ($19/mo)
- Best For: Indie hackers, solo founders, and early-stage SaaS apps.
- What's Included: Supports up to 3,000 MTUs/mo, unlocks the Roadmap and Feedback tabs inside the widget, enables Feature Spotlights & In-App Tours, unlocks Post Tags, Search & Kanban roadmap layouts, and removes "Powered by NanoLog" branding.
3. Pro Tier ($49/mo) — Includes 30-Day Free Trial
- Best For: Growing B2B SaaS products and active software teams.
- What's Included: Supports up to 10,000 MTUs/mo and includes everything in Starter plus advanced rules-based audience segmentation to target specific customer cohorts.
4. Scale Tier ($149/mo)
- Best For: Scaled platforms requiring deep visual customizations and automated privacy compliance.
- What's Included: Supports up to 50,000 MTUs/mo, screenshot feedback with automatic PII redaction, Advanced Consolidated Analytics, custom CSS variables to style the shadow root, custom SVG trigger icons, and whitelabeling (custom header logos and footer links).
5. Enterprise Tier (Custom Pricing)
- Best For: Large-scale corporations requiring custom contracts.
- What's Included: Unmetered MTU volumes, custom SLA, SAML SSO integration, and dedicated account management.